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FAQ's

Orders & Delivery

You can order as little as a 1/2 yard of most fabrics, and fabric can be ordered in any amount using the decimal equivalent ( for example to order 1 3/4 yards order 1.75)

We understand that the projects for some orders are dependent upon receiving the entire order - so we never ship a partial or incomplete order without your approval. We will consult with you by email or by phone to be sure you will be happy with what you receive

We ship orders Priority Mail or small items are shipped First Class. Most orders received on weekdays are shipped on on the day that they are received. We ship orders received on weekends on Monday, our little Post Office in Port Gamble is only open a few hours on Saturday. This means that orders in the continental US take 2-4 days to arrive and orders to Canada take 6-10 days to arrive. International orders can take up to 12 days to arrive.

We currently ship to Canada and the United States. 

We are required to charge sales tax for all orders that ship to Washington State destinations. Washington State has a destination based sales tax so you will be charged the sales tax rate for the address we are shipping your order to

You may always return notions and also return fabric ordered online that has not been washed or been exposed to pet hair or strong smells such as tobacco smoke. We do not accept book or pattern returns and do not accept returns for fabric purchased in our shop in Port Gamble. Please read our RETURNS POLICY for complete details.

Classes

You may sign up by phone, by mail, or online. As soon as we receive payment for the class we will hold a spot in the class for you. Supply lists can be downloaded from our website at the bottom of each class description - if you are not able to download a supply list, give us a call and and we will get a supply list to you in the mail. Reach out if you have any questions.

If you do not hear from us 5 days (or in some cases 30 days, see individual classes for cancellation policy) before the class is scheduled, then you can assume the class is going to be held. Please contact us to verify the class or if you have any questions.

For most of our classes you can receive a full refund if you notify the shop up to 5 days before the class starts, and you will be issued a refund by check. There are some exceptions for teachers who travel some distance to teach the class and whose travel arrangements must be completed in advance and the refund policy can be up to 30 days or more for those classes.. Each class listing on the website and will list the refund policy for the class and provide a link to the CLASS REFUND details. 

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We are not currently holding in-person classes at Quilted Strait due to COVID. Because our classroom is relatively small and air circulation is poor, we do not have plans to resume classes in the near future.

Picture of a schoolhouse surrounded by question marks about quilting classes

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